Frequently Asked Questions

Why should I choose New West Equipment?

New West Equipment, is, and has always been, customer service driven. We take great pride in solving our customer problems and providing solutions. The secret to our success is communication and a corporate culture committed to customer excellence. If our customers succeed, we succeed.

I don’t see what I need in your rental catalog

Please give us a call or send us an email. We add new items to our inventory every week and if we don’t have it right now, we can get it.

How do I arrange a fuel delivery and set a refill schedule?

Simply give us a call or send us an email. Our employees have extensive experience of refilling equipment on site. We will set up a delivery time then begin monitoring fuel consumption in order to ensure the most cost effective delivery schedule for your business. However, you as the customer will always remain in full control.

Do you deliver rental equipment?

Absolutely. We offer three options to all our customers. You can make arrangements to pick up the equipment yourself, we can deliver the equipment, or depending on the size of the equipment, we can arrange for a third party to take care of the delivery.